Return Timeline

• Within 30 days of purchase: Eligible for a full refund.
• 31-60 days after purchase: A $15 return shipping fee will be deducted from your refund.
• 61-90 days after purchase: A 30% restocking fee plus the $15 return shipping fee will be deducted from your refund.
• After 90 days: Returns, refunds, and exchanges are no longer available.

Return Eligibility

To qualify for a return, items must:

• Be unused and in their original condition.
• Be returned in the original exterior product packaging with the label undamaged.
• Be packaged securely to prevent damage during transit.

Defective or Damaged Products

We only replace items that are defective or damaged. If you need an exchange for the same item, please contact us at info@sprigusa.com, and we will provide a return shipping label.

Shipping Your Return

We cannot guarantee receipt of returned items and are not responsible for packages lost in transit.

Shipping times for replacement products may vary depending on location.